Return & Exchange Policy

Return & Exchange Policy


1. Within 7 days from signing date if there is any quality problem with the product, please feel free to contact our sales or send email to , After confirmation, you can return them to us. Products without quality problems cannot be returned. A valid tracking number is requested to prove the date of returning.


2.After 7 days from signing date the product cannot be returned for any reason.


3.We only accept products in their original packaging & conditions. We are not responsible for any breaking, scratches or losses caused by poor packing, unreasonable laying, or misused and assembled parts.


4.All returns must be informed with the acknowledgement of before return. Please inform our correspondent sales in advance before return or send email to He/She will give you a Return Address and RMA number ,which should be marked clearly on the returning box. A box without RMA number is not acceptable.


5.Returns should be made by mail postal service, no DHL, no UPS nor TNT. There must be a tracking number which could be followed on a related website. Otherwise, we’re not responsible for any duties on China’s side.


6.Customer is responsible for the return postage cost and responsible for re-sending postage cost.


7.We reserve the right to reject services that would void the warranty and return policy, or if the products are damaged by customers.


8.We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.